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The presentations and speeches can be a wonderful experience for the person speaking in front of the audience and the audience too. This technique is generally used to bring information to people and to entertain people in some circumstances.
Since any group is composed of different types of people with some who listen well, others are visual learners, some talk about putting the dream, and others who just want to talk, you can use different ways to try to reach everyone.
If you can not stand behind a podium. This separates the speaker from the audience and gives a feeling that he is unattainable. In this scenario it is implied that the public role is to listen only. It may be true but it is an unconscious feeling and interpretation.
Walk a little. This causes the public to follow and keeps your attention. At the time of eye contact with the different members of the audience shows that you are committed to them. Do not stay too long in a person when, but it is nice to see if you can get a wink or a smile.
Bodies do a lot of expression, to use their hands is great. A wireless headset microphone would be best for this. There are many places with these now and is a good investment. A good even takes a whisper.
The speaking voice must change its tone and emphasis on time but no need to shout. It is much like one-sided conversation but mostly, but people hear better conversational tone to feel that no more than orders. It’s also great to smile and tell you some stories related. Stories of people remember giving a reference to the information given.
The presentations are intended to help people by what they give in a way that says exactly that.
In the first inning of this series I reviewed some of the benefits and advantages of the backchannel. However carefully you plan an event organizer, provided some details and incidents beyond their control. By their nature, formation and evolution of a backchannel beyond the control of the organization: nothing can be done about it. So, once recognized its usefulness, it can be facilitated its establishment and to direct its use. This post was provided 10 tips to organize an event involving the audience in a conversation like never before had, culled some of Cliff Atkinson’s book “The backchannel: How Audiences are Using Twitter and Social Media Presentations and Changing Forever” .
1. Create a Twitter account for the event, which is the official source of any information on it. Advertise your account and encourages participants to follow. Twitter is a great tool to promote the event, reporting on developments in the days before, post breaking news during the event and advertise resources and materials upon completion
2. Offers discounts, rewards and special benefits to followers of the event on Twitter. Motivates people to follow you and retuitee your tweets. Pending your words.
3. Create a hashtag for the event. The hashtag to identify a backchannel and is crucial to its formation. It consists of a # character followed by an identifier created by you, such as # ABC. It uses a combination of letters as short as possible: remember to be included in each tweet and you must leave room for content. Should be unique and representative. In events with multiple sessions (or tracks) in parallel to create a hashtag considered for each, derived from general hashtag, for example # ABCsocial for a meeting of the ABC event that involved “social media”.
4. Spread the official hashtag through all your channels of communication: website, blog, newsletters, advertising via web or paper, marketing materials, online communities. No one who attends will be ignored. To be sure, include it in the program, the welcome pack on posters, in ID cards, etc. It encourages the audience to use all the content they create, within and outside the backchannel. Subsequently facilitate the retrieval of information on the event from all sources.
5. Prepare the room for the backchannel. People will come with their laptops and mobile phones. Do not assume that everyone will have 3G internet connection. You might even the cover is bad. Provides quality WiFi access. Moreover, if the event is to be continued for several hours a day, looking for ways to provide outlets scattered around the room to recharge batteries in portable and mobile. Today, the WiFi is like the hot water is taken for granted.
6. Hire a reporter. More and more people follow events through Twitter. Attendees who spontaneously Tuite on the talk provided a live stream of information, but uncoordinated and very personal. If you do not want anything that you think is important is overlooked, hires a twitterreportero. It can be a professional journalist or someone with a critical view on the subject and quick reflexes, whose mission will be the most relevant information Tuite of the talks and the most important news event. Explain to the audience that there is a twitterreportero.
7. The moderator of each session should follow the backchannel on your own computer or telephone. This will be aware of the conversation that is taking place during the talk. This information provides an advantage if you must react to any negative behavior or discomfort of the audience.
8. You can display the contents of backchannel on a large screen for the entire room. In this connection I have reservations, since it could become a distraction for the audience and even the speaker. I advocate that everyone follows it on your mobile device if they wish. However, according to Olivia Mitchell there are occasions where it is highly recommended: when using tools based on Twitter vote after having questioned the public, when you open a question and are also accepted via Twitter, from within or outside the room , when a speaker wishes to receive responses to questions or requests made to their Twitter followers. Weigh in what circumstances is it useful and constructive backchannel show all fans. Yes it is highly recommended show between sessions, or on monitors scattered around the premises, outside the courtroom. When you opt for show, you can use any of these tools of submission.
9. If the information is confidential, consider using a private backchannel. Not everything that happens in a conference room is for all eyes. If you believe in the virtues of backchannel, but do not want to open Twitter, consider using alternative tools, such as private chat rooms. In a future entry will review alternatives to Twitter for Building backchannels.
10. After the event, learn from Twitter. Check all tweets that have been published before, during and after the event. They will find valuable information: the view from the audience about the organization, on the quality of the speakers and the interests of their talks, on the desirability of the premises and facilities, etc. Sometimes you will be more revealing than a simple survey of quality. You can include a selection of the best tweets in the materials submitted after the event. Looking for continuous improvement.
Mobbing is a part, unfortunately, our terminology in the workplace, just as in school we talk about bullying. While the latter refers to bullying (pupils or students in school) and often transcends the border of bullying to physical abuse.
But in reality what is bullying? It is indeed a type of psychological violence in the workplace. If we look at DRAE at its twenty-third edition, provides a definition of moral or psychological harassment as follows: “practice in personal relationships, especially in the workplace, consisting of a degrading treatment and dismissive to a person in order to destabilize it mentally. ”
Mobbing is a term first used by Professor Konrad Lorenz (1903-1989), Nobel Prize for medicine in 1973, along with two other scientists Nikolaas Tinbergen and Karl R. von Frisch. It not only gave us his research on the geese and the imprint of the birds that followed him confused with his father. He also used this term to describe a pattern of aggression that was intended to expel a congener, considered intruder in a given territory.
Imagine the ecological context of the office, shop or factory and the group more or less reduced violent behavior in this case psychology, which seeks to remove or delete the individual not admitted to the group.
Once back into the workplace, a couple of decades, a German psychologist, Heynz Leymann investigated this behavior in the work that revolutionized labor laws in the Scandinavian countries and Germany. In his experience during 20 years indicated that bullying exists when one or more of 45 hostile attitudes described by him are repeated at least once a week for at least six months. We’ll talk about all these hostile attitudes, but before it must make a differential diagnosis of mobbing.
First with stress, which we recognize as the psycho-physical symptoms resulting from a perceived higher demands or demands that we think we can meet. In second place with Burn out syndrome “burnt out”, we must recognize it as a situation suffered by an individual after being subjected to heavy demands of their environment and as a result ends in depersonalization or lack of enthusiasm or vision of future employment and psychophysically concerning him.
I must also say that bullying is not a situation of conflict, the conflict is bilateral, mobbing is intended by a stalker / a with a victim, it is unilateral.
In both situations, stress and burn out, there is a duality: a climate or environment and an individual’s response. In the mobbing is a victim and one or more aggressors or bullies, they can be group or individual, peers, subordinates or bosses fundamentally. In the mobbing is an intention on the part of bullies or stalkers: annular, humiliate and kill his victim. Sometimes the reasons, if this type of behavior needs to be based on reasons, is nothing more than envy, low self-esteem or control misunderstood by the stalker / a.
How to identify the mobbing? 45 Leymann described hostile attitudes that allow us to identify the mobbing, to be given at least a week and for a period of six months. Data obtained after 300 cases analyzed:
Attitudes of harassment related to communication:
1. The boss does not allow to express the victim.
2. He repeatedly interrupted when speaking.
3. The guys will not let him speak.
4. His teammates yell, we recriminating.
5. Criticize the work of the victim’s verbal attacks.
6. Criticize his personal life.
7. They terrorize the victim with phone calls.
8. Threaten him verbally.
9. Threaten him in writing.
10. Avoid eye contact, gestures of contempt.
11. Ignore their presence, exclusively from others.
Activities to prevent harassment victims have the possibility to maintain social contacts:
12. No talk
13. Do not let him talk or is proceeding to another.
14. Designate a job that will go away and isolated from his peers.
15. Prohibit direct his teammates call him.
16. Denying the physical presence of the victim.
Activities of harassment aimed at discrediting or prevent the victim to keep your personal or business reputation:
17. Murmur or slander.
18. Casting rumors about the victim.
19. Ridicule or laugh at it.
20. Trying to look like a mental patient.
21. Try to undergo a psychiatric examination.
22. Making fun of their illnesses or disabilities.
23. Ways mimic the voice, the gestures of the victim to ridicule
24. Criticizing their political convictions or religious beliefs
25. Making fun of his private life.
26. Laughing at their origins, their nationality.
27. Give humiliating work.
28. Control and monitor the work of the victim in a malicious manner.
29. Challenging and overrule the decisions of the victim.
30. Injury with obscene or degrading terms.
31. Molesting the victim (gestures or propositions)
Activities aimed at reducing harassment of the victim’s occupation and employability by bringing discredit professional:
32. Do not trust any task
33. Deprive him of all vocations, and monitor you can not find any
34. Require wholly unreasonable or unnecessary tasks
35. Give tasks well below their skills
36. Constantly give new tasks
37. Make him do humiliating jobs
38. Give tasks far above their competence, in order to prove their incompetence
Harassment activities affecting the physical or mental health of the victim:
39. Require hazardous or detrimental to their health
40. Physically threatened
41. Physically assaulting, but not seriously, as a warning
42. Physically assaulting
43. Costs cause the victim to harm
44. Cause damage to your home or your job
45. Sexually assaulting the victim
From these behaviors we have indicated in bold the most frequently obtained in the study Cisneros VI.
We know what the mobbing, how to recognize and how to document it.
We need now to know how to prevent it or how to cope.
How do I prevent it? It is mostly like any process of abuse or harassment. It has an evolution that we must be well tuned. For example, we notice a change in the relationship we have with colleagues, with a partner or with your boss / a.
Sometimes they question your work, using lies, ridiculizándote no apparent reason or notes left to talk to you with the same frequency as before. Reach more and they threaten your job communicating this to the address of the workplace, mix or introduce aspects of your character or personality. You can start to feel bad emotionally.
If this happens to you, seek help and support family, friends, union representatives, professional help, and so on. Try to document every action and if necessary report it to the judicial work.
It is complex to talk about victim and stalker profiles, although there are some elements that can help us identify:
The stalker / a not generally recognized their role, blames everything on his victim. Is usually close to the direction of the company and seeking their support to substantiate the harassing conduct. Usually lie, is mediocre and feels some animosity for his victim.
The victim usually has a high sense of responsibility and ethics. It is also a member of a team with whom you feel connected. Usually support their colleagues and often effective in their work. Perhaps this sense of responsibility is a fragile item to bullying by colleagues or bosses harassing / as.
The ‘mobbing’, and a crime, is one of the most serious categories of stress that a person may suffer to the extent that could endanger his life. Behavior is characterized by hostile and degrading to the worker by a person with a hierarchical position higher or a person or group of people to exclude a worker and encourage the abandonment of their work.
Some companies apply this practice to avoid redundancy payments, a phenomenon that has increased in recent years in the business. According to Lazarus, “in some companies apply these behaviors by encouraging the affected employee leaves the work on their own, thus avoiding compensation.”
In general terms, bullies are people narcissistic, insecure, egocentric, lacking empathy, psychopathic and paranoid symptom-free. Also, the lack of values between modern society and the workplace contributes to the increase in this type of harassment. “Today, raw competitiveness, selfishness, individualism and narcissism,” he said.
“The response to stress caused by the ‘mobbing’ varies depending on the personality and social environment. People with genetic and biological predisposition may react with psychosomatic disorders, panic attacks, anxiety attacks or depression, reaching some even to suicide “he explained.
Labor Mobbing and well defined situations of violence, this type of harassment within the workplace that can grow at a time when there is more unemployment, the issue was treated in one of the tables of the Independent Trade Union of Civil Servants (CSIF) and with the participation of different experts.
According to the data and findings, this type of problem comes to affect 12 million Europeans, 8% of the workforce. This type of problem, affecting mostly women, as in 100 affected, 70 were women workers, are often easier to be victims of bullying at work.
Regarding the symptoms, excel insomnia, crying spells and alertness these are indicators of a depressed state that is suffering from mobbing. Additionally, 32% of Spanish employees are dissatisfied with their work too, this is above the European average.
Regarding the sites where mobbing occurs mostly, for many it is surprising that given in public and not in other more common forms of employment.
