Operations, Order Management, Invoicing, Vendor Management
We are looking for a Senior level Operations/Purchasing Manager working in an outsourced manner to handle the day to day logistics and product flow from our ecommerce sites. Direct to Home Appliances sells high end home appliances such as outdoor kitchens, hot tubs, and fireplaces to consumers in U.S. homes. This will be an outsourced/telecommute position whose hours of operations will be normal business hours in the U.S. You would be equipped with a VOIP international phone to have a constant communication between our customer and employees.
Must have at least 10 years of logistic, shipping, and customer service experience. Must have a strong track record of optimizing logistic and supply chains. Must have high level of communication between sales and customers service team to deliver the best results. Must have the ability to improve the and make efficient our system from the time of order to the deliver the product, including building software and automated systems for order processing to inventory management.
Major duties include:
Managing customer deliveries and vendors
Communicating with vendors, building and sending POs
Arranging and coordinating domestic shipping as well as international shipping
Handling some customers service calls regarding delivery issues, and confirming orders
Communicating with our customer service team and CEO regarding budget
Handling returns from customers
Develop and implement weekly reports showing clear picture of product and inventory shipment needs
Working with the team and weekly budget
Checking product margins and keeping an eye on logistic costs
Requirements:
5 Years experience in Operations or Purchasing
College Degree: BS, 4year degree
Experience in Vendor Management, Logistics, Invoicing, Order Prioritizing
Experience with Ms Access, Data Mining
Excellent Communication Skills
Starting On: May 28, 2010
Ending On:
Posted On: September 09, 2010 06:11 UTC
ID: 101037030
Category: Business Services > Other – Business Services
Skills: MS Office, Project Management, Customer Service
Country: United States
Hours Billed: 1,233.00
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